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  • IN HOUSE LAYBY | BABALU HAIR HAUS

    Please read through our refund policy to make you agree with our policies. If you have any doubt, contact us. AFTERPAY & ZIPPAY AVAILABLE SERVICES PORTFOLIO ABOUT CLUB BLOG More BOOK NOW In House Lay-by Welcome to Babalu Hair Haus! We're pleased to offer our customers the convenience of layby. Below are the terms and conditions that apply to all layby agreements. By entering into a layby agreement with us, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. 1. Layby Agreement A layby agreement is a contract between Babalu Hair Haus ("we", "us", "our") and the customer ("you", "your") for the purchase of goods with payment to be made over an agreed period. The layby period is 12 weeks maximum from the date of the agreement. 2. Deposits and Payments A non-refundable deposit of 20% of the total purchase price is required to initiate the layby. Regular payments must be made at intervals agreed upon at the start of the layby. Payments can be made in-store or via our online payment system or through bank transfer. 3. Payment Schedule The payment schedule will be agreed upon at the time of initiating the layby and documented in the layby agreement. You must adhere to the payment schedule. Failure to make payments as scheduled may result in cancellation of the layby. The layby payment option is available for services or products for value equal and over $1000. 4. Collection of Goods The service or goods will be available for collection only after the full payment has been made. Once full payment is received, you will be notified, and the service or goods must be collected within 30 days. 5. Cancellation and Refunds You may cancel your layby at any time before the final payment is made. If you cancel the layby, we will refund the amount paid, less the non-refundable deposit. If you fail to complete the layby agreement or miss two consecutive payments without prior arrangement, we reserve the right to cancel the layby and refund the amount paid, less the non-refundable deposit. 6. Changes to Layby Agreements Changes to the layby agreement, including changes to the payment schedule, must be agreed upon in writing by both parties. Requests for changes can be made by contacting us in-store or via our customer service contact details. 7. Non-Collection If the goods are not collected within 30 days after the final payment, we will attempt to contact you. If the goods remain uncollected after 60 days from the initial contact attempt, the layby will be considered cancelled and a refund will be issued, less the non-refundable deposit. 8. Consumer Rights This layby agreement is in accordance with the Australian Consumer Law. Your rights under the Australian Consumer Law are not limited by this agreement. For more information about your rights as a consumer, visit the Australian Competition and Consumer Commission (ACCC) website. 9. Contact Information If you have any questions or need to discuss your layby agreement, please contact us: Phone: 0401 408 898 Email: babaluhairhaus@gmail.com Address: Shop 4/ 474 Edward Street, Spring Hill, Brisbane, Queensland, Australia Thank you for choosing Babalu Hair Haus for your hair care needs! Information About Bookings Location Whatsapp Dreadlocks Customer Care FAQ Gift card Perks Privacy Policy Refund Policy Social Media Instagram Facebook Pinterest Spotify Tik Tok Terms & Conditions © 2023 BABALU HAIR HAUS

  • REFUND POLICY | BABALU HAIR HAUS

    Please read through our refund policy to make you agree with our policies. If you have any doubt, contact us. AFTERPAY & ZIPPAY AVAILABLE SERVICES PORTFOLIO ABOUT CLUB BLOG More BOOK NOW Refund Policy Please read this Refund Policy carefully before purchasing hair extensions from Babalu Hair Haus ("we," "our," or "us"). By making a purchase, you agree to abide by the following refund policy: 1. Eligibility for Refunds In compliance with Australian Health & Safety Laws and considering the personal nature of our products, we can only entertain requests for refunds or exchanges in the case of faulty goods. Given that hair extensions are categorized as human products, Health Department regulations prohibit us from accepting returns of potentially used or tried hair extensions. 2. Requesting a Refund To be eligible for a refund or replacement, the request must be done within 5 days and the product must remain in an UNUSED CONDITION. The seals around the wefts or bundles attached to the top of the extensions must remain intact and unbroken. Additionally, all packaging and free gifts must be returned. Please note that, due to hygiene considerations, we cannot refund or exchange extensions that have been worn, subjected to bleaching, dyeing, toning with chemicals, or any form of hair coloring. 3. Refund Process If your refund request is approved, we will provide you with instructions for returning the product. You are responsible for returning the product in its original condition, including all packaging and accessories. The product must be sent withing 7 days after the request is approved. Once we receive the returned item and verify its eligibility for a refund, we will process your refund. Refunds will be issued to the original payment method used for the purchase. We aim to process refunds within 5 from the date of receiving the returned product. 4. Non-Refundable Items We do not offer refunds on products that have been used, altered, or damaged due to improper care or handling. Shipping and handling charges are non-refundable unless the product is faulty or not as described. 5. Consumer Guarantees Our refund policy is in addition to your rights under the ACL, which provides guarantees for products purchased in Australia. If our products do not meet these guarantees, you may be entitled to a refund, replacement, or repair. 6. Contact Information If you have any questions or wish to request a refund, please contact our customer support team at email: babaluhairhaus@gmail.com or phone 0 401 408 898. We are committed to providing high-quality products, and we aim to resolve any issues in accordance with Australian Consumer Law. Your satisfaction is important to us, and we appreciate your business. By making a purchase from us, you agree to abide by this Refund Policy and acknowledge that you have read and understood its terms and conditions. Information About Bookings Location Whatsapp Dreadlocks Customer Care FAQ Gift card Perks Privacy Policy Refund Policy Social Media Instagram Facebook Pinterest Spotify Tik Tok Terms & Conditions © 2023 BABALU HAIR HAUS

  • PRIVACY POLICY | BABALU HAIR HAUS

    Your personal information will be stored on secure servers in controlled facilities within Australia and overseas. AFTERPAY & ZIPPAY AVAILABLE SERVICES PORTFOLIO ABOUT CLUB BLOG More BOOK NOW Privacy policy At Babalu Hair Haus ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By using our services, you consent to the practices described in this policy. Information We Collect We may collect various types of information, including: Personal Information: This may include your name, email address, phone number, and other personally identifiable information you provide voluntarily. Usage Data: We gather data about your interactions with our website, such as your IP address, browser type, pages visited, and the date and time of access. Cookies: We use cookies and similar tracking technologies to improve your browsing experience, personalize content, and collect data for analytics. How We Use Your Information We use your information for the following purposes: To Provide Services: We use your personal information to deliver the services you request, such as responding to inquiries or processing orders. To Improve Our Services: We analyze usage data and feedback to enhance our website, products, and customer experience. To Communicate: We may contact you via email or other communication methods to provide updates, promotions, and important information. Information Sharing We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who help us operate our website or perform necessary functions on our behalf. These providers are obligated to maintain the confidentiality and security of your data. Data Security We take data security seriously and employ reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your Choices You have the right to: Access and update your personal information. Opt-out of marketing communications. Delete your account and associated data. Disable cookies through your browser settings. Third-Party Links Our website may contain links to third-party websites. Please note that we have no control over their privacy practices and are not responsible for their content or policies. Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our practices. When we make significant updates, we will notify you through our website or other means. Contact Us If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at babaluhairhaus@gmail.com . By using our services, you acknowledge that you have read and agree to this Privacy Policy. Should you wish to read more information on privacy legislation or the Australian Privacy Principles (APPs) we recommend you visit Office of the Australian Information Commissioner website - oaic.gov.au, or contact them at: GPO Box 5218 Sydney NSW 2001 E: enquiries@oaic.gov.au P: 1300 363 992 Information About Bookings Location Whatsapp Dreadlocks Customer Care FAQ Gift card Perks Privacy Policy Refund Policy Social Media Instagram Facebook Pinterest Spotify Tik Tok Terms & Conditions © 2023 BABALU HAIR HAUS

  • TERMS AND CONDITIONS | BABALU HAIR HAUS

    Please read through our terms and conditions to make you agree with our policies. If you have any doubt, contact us. AFTERPAY & ZIPPAY AVAILABLE SERVICES PORTFOLIO ABOUT CLUB BLOG More BOOK NOW Terms & conditions Welcome to Babalu Hair Haus ("we," "our," or "us"). These Terms and Conditions outline the rules and guidelines for your use of our products and services. By accessing our website and making a purchase, you agree to comply with the following terms: 1. Acceptance of Terms By using our services, you acknowledge and accept these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or purchase our products. 2. Product Description We offer hair extensions, hair straightening and treatment services, and related products and through our website. Product descriptions, prices, and availability are subject to change without prior notice. 3. Orders and Payments When placing an order, you agree to provide accurate, complete, and up-to-date information. We reserve the right to refuse or cancel any order for any reason, including product unavailability or pricing errors. Full payment is required before your order is shipped. To secure your booking for any service, we kindly request a deposit. Please note that your appointment will not be confirmed until we receive the deposit along with a copy of the receipt. Prices listed on our website do not include applicable taxes, shipping fees, or handling charges, which will be added to your order. 4. Cancellation and No-show Policy Our cancellation policy requires a minimum of 48 hours' notice for the cancellation of our services. If you need to reschedule or cancel your appointment, please ensure you provide us with at least 48 hours' advance notice. This allows us to accommodate other clients effectively. Thank you for your understanding. Failure to follow this policy will result in the forfeiture of your deposit, and a new deposit will be necessary to secure a future booking. We understand that unforeseen circumstances can happen, so we kindly request that you contact us promptly if you believe there will be any difficulty attending to your scheduled appointment. Your cooperation is greatly appreciated. No-Shows and cancellations within an hour of the service require the full payment of the service. Repeated no-shows and late cancellations will not be tolerated and no further bookings will be accepted. If you cancel your appointment, you are eligible to request a refund within 14 days from the date of cancellation. Refunds will only be issued upon request and are not automatic. 5. Shipping and Delivery We will make every effort to ensure prompt shipment of your order. However, we are not responsible for delays caused by external factors. Shipping costs and delivery times may vary depending on your location and selected shipping method. 6. Returns and Refunds We have a return policy in place. Please refer to our "Refund Policy" for detailed information on returns and refunds. 7. Product Use Our products are intended for personal use and are not for resale. You agree to use our products in accordance with provided instructions and care guidelines. 8. Intellectual Property All content on our website, including text, images, logos, and trademarks, is our intellectual property and must not be used without our explicit consent. 9. Privacy We collect and use your personal information in accordance with our Privacy Policy. 10. Limitation of Liability We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or services. 11. Governing Law These Terms and Conditions are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts. 12. Changes to Terms and Conditions We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. 13. Contact Information If you have any questions or concerns regarding these Terms and Conditions, please contact us at email: babaluhairhaus@gmail.com or phone 0 401 408 898. . By using our services, you agree to abide by these Terms and Conditions and any future revisions. Please review these terms regularly to stay informed of any updates. Information About Bookings Location Whatsapp Dreadlocks Customer Care FAQ Gift card Perks Privacy Policy Refund Policy Social Media Instagram Facebook Pinterest Spotify Tik Tok Terms & Conditions © 2023 BABALU HAIR HAUS

  • Curly Extensions Portfolio | BABALU HAIR HAUS

    AFTERPAY & ZIPPAY AVAILABLE SERVICES PORTFOLIO ABOUT CLUB BLOG More BOOK NOW Portfolio - Curly extensions Information About Bookings Location Whatsapp Dreadlocks Customer Care FAQ Gift card Perks Privacy Policy Refund Policy Social Media Instagram Facebook Pinterest Spotify Tik Tok Terms & Conditions © 2023 BABALU HAIR HAUS

  • Switch & Stitch | BABALU HAIR HAUS

    Are you a Babalu client using our hair? Come read this... I'm sure you have never heard of such a thing! AFTERPAY & ZIPPAY AVAILABLE SERVICES PORTFOLIO ABOUT CLUB BLOG More BOOK NOW Switch & stitch Switch & Stitch is a unique and innovative swap program tailored exclusively for our valued clients at Babalu that use luxurious Brazilian hair extensions. We understand that your personal style evolves, and your hair should keep up with your ever-changing tastes. That's why we've created this program to offer you a refreshing way to maintain your hair's elegance and quality. How it Works: As we value quality, and we believe in the sustainability of beauty, here's how our program works: 1. Quality Matters When you purchase Brazilian hair extensions from us, you're investing in premium quality. Over time, extensions may naturally show signs of wear and tear, however following our aftercare tips your hair should last as long as you keep caring fot them. 2. Extension Evaluation Bring in your previously purchased Brazilian hair extensions, and we'll carefully assess their condition. Our experts will determine their quality and potential for reuse. 3. Credit Assessment Based on the quality and condition of your old extensions, we'll provide you with a credit value that you can apply towards your new hair extensions purchase or towards a service in case you have achieved your goal and don't want to use hair extensions anymore. 4. Upgrade Your Style With your assessed credit in hand, explore our extensive range of Brazilian hair extensions to select the perfect style, length, and texture that suits your current fashion aspirations. 5. Eco-Conscious Beauty By participating in the Switch & Stitch, you not only elevate your style but also contribute to a more sustainable beauty regimen by reducing waste. Why Choose Mane Switch & Stitch 1. Cost-Efficient This program allows you to maintain your impeccable style without breaking the bank. Your old extensions now have a second life, giving you more value for your investment. 2. Sustainability Embrace a more eco-conscious approach to beauty by reusing and recycling your extensions, reducing the environmental impact of hair fashion. 3. Versatile Styles Our wide selection of Brazilian hair extensions ensures you'll find the perfect match for your unique style preferences. 4. Expert Assessment Our experienced team guarantees a fair assessment of your extensions' quality, ensuring you receive the credit you deserve. 5. Seamless Process We've streamlined the process to make it easy and convenient for you to switch up your look while being environmentally responsible. Babalu Switch & Stitch is more than just a swap program; it's a commitment to sustainable beauty and your satisfaction. Elevate your style, reduce waste, and continue to enjoy the luxurious beauty of Brazilian hair extensions through this one-of-a-kind initiative. Make the switch today, and let us help you stitch together your perfect look while contributing to a more beautiful and sustainable world. Terms & Conditions: To qualify, you either need to be a current client or have been a past client within our system. The Switch & Stitch program is exclusively applicable to Brazilian Hair Extensions sets purchased through our salon. Credit availability is contingent upon the completion of a hair assessment. If any customizations were performed outside our salon, kindly inform us for a more accurate assessment. Credits are non-transferable and can only be redeemed by the client once. Please note that credits have no monetary value and cannot be exchanged for cash. Information About Bookings Location Whatsapp Dreadlocks Customer Care FAQ Gift card Perks Privacy Policy Refund Policy Social Media Instagram Facebook Pinterest Spotify Tik Tok Terms & Conditions © 2023 BABALU HAIR HAUS

  • Hair Extension Aftercare | Babalu Hair Haus

    AFTERPAY & ZIPPAY AVAILABLE SERVICES PORTFOLIO ABOUT CLUB BLOG More BOOK NOW Aftercare Proper aftercare is essential to maintain the beauty and longevity of your hair extensions. Follow these steps to ensure your extensions stay healthy and vibrant. Below are our recommendations for aftercare. If you have any questions or concerns, get in contact with us for personalized guidance. BACK TO MENU Information About Bookings Location Whatsapp Dreadlocks Customer Care FAQ Gift card Perks Privacy Policy Refund Policy Social Media Instagram Facebook Pinterest Spotify Tik Tok Terms & Conditions © 2023 BABALU HAIR HAUS

  • Home | Babalu Hair Haus | Book Now

    Babalu Hair Haus is Brisbane’s trusted salon for flawless, natural-looking hair extensions. We specialize in Brazilian and Vietnamese raw hair, expertly applied using advanced, scalp-safe weft techniques. From curls and waves to afro and straight styles, we create custom looks that protect your natural hair. Experience premium service in our warm, boutique salon with passionate professionals focused on your hair’s health and beauty. / STRAIGHTENING / TREATMENTS / HAIR EXTENSIONS BRAZILIAN HAIR EXTENSIONS IN BRISBANE Discover Brisbane’s top destination for premium, natural-looking hair extensions. At Babalu Hair Haus, we specialize in advanced, scalp-safe weft techniques that protect and enhance the health of your natural hair. We exclusively use the highest quality Brazilian raw hair and Vietnamese raw hair—available in curly, wavy, afro, and straight textures—to deliver seamless, long-lasting results tailored to your style. Experience expert care in a welcoming, professional salon where your hair’s health is our priority. Book your appointment today and get the Babalu glow. Consultation See more OUR MISSION To get every woman to feel like a powerhouse with her dream hair. As nurturers who love to serve, we create beautiful transformations with heart, loyalty, and care. We’re here to celebrate you, spoil you, and make every visit unforgettable . About our services Get in the depth information about the services we provide. Here you can get answers to some of the questions you may have. Our portfolio Check out some of the beautiful transformations we have done so far and can't wait to share the future ones. BABALU METHOD We offer Brazilian and Vietnamese hair based on your needs. Brazilian and Vietnamese hair , directly sourced from donors, is untreated and top-quality, coming in natural shades and fully customizable through bleaching, toning, colouring, and texturizing. Expect a lifespan of at least 2 years, with some lasting up to 5 years. Using the Brazilian knot hair extensions method, a versatile and semi-permanent method, we avoid glue, keratin, or metal beads, relying solely on threads. This technique, also known as "elastic fusion" or "Italian knot," offers flexibility for various hairstyles and is gentle on natural hair, ensuring a seamless and enduring look. EXPLORE MORE SELECTION We meticulously choose high-quality raw or remy hair extensions matching your natural hair's texture, length, and color for a seamless blend. PREPARATION Your natural hair needs to be freshly washed and dried to ensure it is clean and free from any product buildup. SECTION & ANCHOR Your natural hair needs to be freshly washed and dried to ensure it is clean and free from any product buildup. PLACEMENT The wefts are carefully placed, considering your hair density to prevent excessive weight and damage to the hair bulbs, while ensuring they don't show through your hair. SEWING The wefts are secured by sewing with out exclusive thread around the base of the extension and the natural hair multiple times, ensuring a strong and secure attachment. BLENDING CUT Our stylists blend by cutting the extensions and your natural hair for a seamless transition and natural final look STYLING Last, but not least we finish the installation with your choice of styling so you can leave the salon with your glowing and your confidence growing. Our transformations Frequently Asked Questions Frequently asked questions General Installation Maintenance Aftercare Our method Our hair What are the consultations for? Consultations are the only way to receive an accurate quote. During our session, you'll get to feel the hair, explore different lengths, and I'll assess your texture and scalp. We'll discuss colors and address all your questions. Use this time to feel confident about your investment. How long until I have my extensions installed? Once your consultation is complete and you receive your hair agreement, the process will depend on three factors: 1. When the deposit is made 2. Hair availability 3. Customization time Since our extensions are customized for each client, we only begin any alterations after receiving the full deposit, which is 50% of the total amount. If we need to order hair from Brazil, the same conditions apply. Customization takes up to 10 business days. You'll be kept updated throughout, and we’ll book your appointment as soon as possible for your big day. How often do I need to exchange or fill in my extensions? The longevity of your extensions depends entirely on your home aftercare. By following our recommendations, you can avoid the need for an exchange or refill for years. Our wefts are securely sewn, so strands won’t simply fall from the weft—they’d need to be pulled down with considerable force to come loose, often breaking from the roots instead. Like natural hair, improper care—such as forceful brushing, sleeping with wet hair, or frequently tying hair too tightly—can cause breakage and accelerate the need for a refill. Typically, an exchange is only necessary when your natural hair grows to the length of your extensions, and you wish to go longer. I only need the extensions for a specific event, how long is it going to take to install? If you only need extensions for a specific date or event and don’t plan on wearing them again, I wouldn’t recommend them, as the investment is significant for limited use. However, the choice is yours, and you’re always welcome to book a consultation to learn more about our hair and services. Who knows—you might fall in love with the extensions and decide to keep them for long-term use (we hope so! 😄). Frequently asked questions General Installation Maintenance Aftercare Our method Our hair What are the consultations for? Consultations are the only way to receive an accurate quote. During our session, you'll get to feel the hair, explore different lengths, and I'll assess your texture and scalp. We'll discuss colors and address all your questions. Use this time to feel confident about your investment. How long until I have my extensions installed? Once your consultation is complete and you receive your hair agreement, the process will depend on three factors: 1. When the deposit is made 2. Hair availability 3. Customization time Since our extensions are customized for each client, we only begin any alterations after receiving the full deposit, which is 50% of the total amount. If we need to order hair from Brazil, the same conditions apply. Customization takes up to 10 business days. You'll be kept updated throughout, and we’ll book your appointment as soon as possible for your big day. How often do I need to exchange or fill in my extensions? The longevity of your extensions depends entirely on your home aftercare. By following our recommendations, you can avoid the need for an exchange or refill for years. Our wefts are securely sewn, so strands won’t simply fall from the weft—they’d need to be pulled down with considerable force to come loose, often breaking from the roots instead. Like natural hair, improper care—such as forceful brushing, sleeping with wet hair, or frequently tying hair too tightly—can cause breakage and accelerate the need for a refill. Typically, an exchange is only necessary when your natural hair grows to the length of your extensions, and you wish to go longer. I only need the extensions for a specific event, how long is it going to take to install? If you only need extensions for a specific date or event and don’t plan on wearing them again, I wouldn’t recommend them, as the investment is significant for limited use. However, the choice is yours, and you’re always welcome to book a consultation to learn more about our hair and services. Who knows—you might fall in love with the extensions and decide to keep them for long-term use (we hope so! 😄).

  • Hair Extension Guides | Babalu Hair Haus

    AFTERPAY & ZIPPAY AVAILABLE SERVICES PORTFOLIO ABOUT CLUB BLOG More BOOK NOW Our guides Check our guides to have an idea of how long and how many grams of extensions you will get. This will be an approximate idea. An in-person consultation will give you the exact amount, colour and price. To attain flawless installation, there are four essential pillars that must be executed with precision. Here you will find the guides that will assist you to get an approximate idea of how much you will need. Colour: Every strand of hair is unique, showcasing at least two distinct colours. To achieve the most authentic look, it's crucial to fuse at least two shades. Moreover, customizing the extensions to closely match your natural colour is essential, allowing you to style your hair confidently. An in-person consultation is key to ensuring this precision. In our salon, we also offer premium remy hair with pre-designed colours, as well as Brazilian raw hair that allows for complete customization, ensuring 100% adaptability to your preferences. Density: The greater the contrast between your natural hair and desired length, the more grams of extensions you'll need for seamless integration and a harmonious look. Consult our guidelines to understand how your current appearance will transform based on the selected quantity. Texture: Your natural hair and extensions must have close to identical textures. This uniformity is crucial, particularly when air-drying or engaging in activities like swimming, to maintain a consistent and genuine appearance. Whether through an online or in-person consultation, it's essential to wash your hair and let it air dry naturally. This ensures an accurate assessment of its authentic texture. Placement: Even with accurate density, individual scalp and hair variations require each extension to be strategically placed for a comprehensive and balanced effect. During the in-person consultation, your hairstylist will assess the condition of your scalp to ensure the installation process is safe. How to look at our guides 1. Identify: the length of your hair and look according to the chart. 2. Volume: we choose extensions that match your natural length. The amount needed for volume varies based on how much you want to add, ranging from 50g to 150g. Keep in mind, that longer extensions weigh more than shorter ones, so factor that in. 3. Length: the amount of hair extensions you'll need depends on the length you want and whether your scalp/hair can handle the weight. Generally, the more volume and length you desire, the more grams of extensions you'll require, especially for curly hair . 4. Curly: curly hair tends to have more volume than straight or wavy hair. When clients want extensions for length, we typically require more grams to match the density from top to bottom. The curlier the hair and the longer the desired length, the more grams will be needed. BACK TO MENU Information About Bookings Location Whatsapp Dreadlocks Customer Care FAQ Gift card Perks Privacy Policy Refund Policy Social Media Instagram Facebook Pinterest Spotify Tik Tok Terms & Conditions © 2023 BABALU HAIR HAUS

  • FAQ | BABALU HAIR HAUS

    Get the answers you need while considering having extensions or not. Most of them will be here, but if you have any more doubts, get in touch with us. AFTERPAY & ZIPPAY AVAILABLE SERVICES PORTFOLIO ABOUT CLUB BLOG More BOOK NOW FAQ Frequently asked questions General Installation Maintenance Aftercare Our method Our hair What are the consultations for? Consultations are the only way to receive an accurate quote. During our session, you'll get to feel the hair, explore different lengths, and I'll assess your texture and scalp. We'll discuss colors and address all your questions. Use this time to feel confident about your investment. How long until I have my extensions installed? Once your consultation is complete and you receive your hair agreement, the process will depend on three factors: 1. When the deposit is made 2. Hair availability 3. Customization time Since our extensions are customized for each client, we only begin any alterations after receiving the full deposit, which is 50% of the total amount. If we need to order hair from Brazil, the same conditions apply. Customization takes up to 10 business days. You'll be kept updated throughout, and we’ll book your appointment as soon as possible for your big day. How often do I need to exchange or fill in my extensions? The longevity of your extensions depends entirely on your home aftercare. By following our recommendations, you can avoid the need for an exchange or refill for years. Our wefts are securely sewn, so strands won’t simply fall from the weft—they’d need to be pulled down with considerable force to come loose, often breaking from the roots instead. Like natural hair, improper care—such as forceful brushing, sleeping with wet hair, or frequently tying hair too tightly—can cause breakage and accelerate the need for a refill. Typically, an exchange is only necessary when your natural hair grows to the length of your extensions, and you wish to go longer. I only need the extensions for a specific event, how long is it going to take to install? If you only need extensions for a specific date or event and don’t plan on wearing them again, I wouldn’t recommend them, as the investment is significant for limited use. However, the choice is yours, and you’re always welcome to book a consultation to learn more about our hair and services. Who knows—you might fall in love with the extensions and decide to keep them for long-term use (we hope so! 😄). Information About Bookings Location Whatsapp Dreadlocks Customer Care FAQ Gift card Perks Privacy Policy Refund Policy Social Media Instagram Facebook Pinterest Spotify Tik Tok Terms & Conditions © 2023 BABALU HAIR HAUS

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